Transform Your Outdoor Space

Last updated: December 2024

1. Information We Collect

We collect personal information you provide directly to us, such as when you request a consultation, sign up for our newsletter, or contact us. This may include:

• Name and contact information (email, phone, address)
• Property information and service preferences
• Communication records and feedback
• Payment information for completed services

2. How We Use Your Information

We use the information we collect to:

• Provide landscaping services and consultations
• Communicate about appointments and service updates
• Send seasonal care tips and maintenance reminders
• Process payments and maintain service records
• Improve our services based on feedback

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist our operations
• When required by law or to protect our rights
• In connection with a business transfer or sale

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent for data processing

6. Cookies and Tracking

Our website uses cookies to enhance your experience, analyze site traffic, and provide personalized content. You can control cookie preferences through your browser settings or our cookie consent tool.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +1 (503) 555-0147
Address: 2847 Oak Grove Avenue, Portland, OR 97202

Last updated: December 2024

1. Agreement to Terms

By accessing and using the services of Trusted Plantsmen, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Services Description

Trusted Plantsmen provides professional landscaping, plant care, and related services including but not limited to:

• Garden design and installation
• Plant health assessment and treatment
• Landscape maintenance and cleanup
• Tree care and arborist services
• Irrigation system installation and repair
• Lawn care and renovation

3. Service Agreements

All services are provided pursuant to written estimates or contracts. Work begins only after client approval of scope and pricing. Changes to agreed work require written authorization and may affect pricing.

4. Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing. Late payments may incur finance charges. We reserve the right to place liens for unpaid services where permitted by law.

5. Warranties and Guarantees

We guarantee our workmanship for 30 days from service completion. Plant materials carry a 1-year warranty when planted and maintained according to our specifications. Warranty excludes damage from weather, pests, disease, or client neglect.

6. Limitation of Liability

Our liability is limited to the cost of services provided. We are not liable for indirect, consequential, or punitive damages. Total liability shall not exceed the amount paid for services.

7. Property Access and Safety

Client grants access to property for service delivery. Client is responsible for marking underground utilities and identifying hazards. We maintain comprehensive insurance but clients should verify coverage with their insurers.

8. Cancellation Policy

Services may be cancelled with 24-hour notice. Emergency services and same-day appointments require different terms as specified in service agreements.

9. Governing Law

These terms are governed by Oregon state law. Disputes shall be resolved through binding arbitration in Multnomah County, Oregon.

10. Contact Information

Questions about these terms should be directed to:

Trusted Plantsmen
2847 Oak Grove Avenue
Portland, OR 97202
Phone: +1 (503) 555-0147
Email: [email protected]

Last updated: December 2024

Digital Millennium Copyright Act Policy

Trusted Plantsmen respects the intellectual property rights of others and expects users of our website to do the same. We will respond to clear notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Notification

If you believe that your copyrighted work has been used on our website in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing and its location on our website
• Your contact information (address, phone number, email)
• A statement that you have a good faith belief that the disputed use is not authorized
• A statement that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner

Designated DMCA Agent

Please send DMCA notices to our designated agent:

DMCA Agent
Trusted Plantsmen
2847 Oak Grove Avenue
Portland, OR 97202
Email: [email protected]
Phone: +1 (503) 555-0147

Counter-Notification

If you believe that material you posted was removed by mistake or misidentification, you may file a counter-notification with the following information:

• Your physical or electronic signature
• Identification of the material that was removed
• A statement under penalty of perjury that you have a good faith belief the material was removed by mistake
• Your contact information and consent to jurisdiction in your judicial district

Repeat Infringers

We will terminate the accounts of users who are repeat copyright infringers in appropriate circumstances.

Fair Use and Educational Content

We respect fair use rights and may consider fair use defenses before removing content. Educational and instructional content related to landscaping and horticulture may qualify for fair use protection.

Response Time

We will respond to valid DMCA notices within 7-10 business days. Counter-notifications will be processed according to DMCA statutory requirements.

Contact Information

For questions about this DMCA policy, contact:

Email: [email protected]
Phone: +1 (503) 555-0147

Last updated: December 2024

General Data Protection Regulation Compliance

Trusted Plantsmen is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and similar data protection laws.

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent: When you provide explicit consent for marketing communications
• Contract: To perform landscaping services you've requested
• Legitimate Interest: For business operations, security, and service improvement
• Legal Obligation: To comply with tax, legal, and regulatory requirements

Your Rights Under GDPR

As a data subject, you have the following rights:

Right of Access

You can request information about what personal data we hold about you and how it's processed.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You can request limitation of processing your personal data in specific situations.

Right to Data Portability

You can request your personal data in a structured, machine-readable format.

Right to Object

You can object to processing of your personal data for direct marketing purposes.

Right to Withdraw Consent

You can withdraw consent for data processing at any time where consent is the lawful basis.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy:

• Client service records: 7 years for tax and legal compliance
• Marketing consent: Until withdrawn or after 3 years of inactivity
• Website analytics: 26 months maximum
• Communication records: 2 years unless longer retention required

Data Transfers

Personal data is primarily processed within the United States. Any transfers to third countries are protected by appropriate safeguards such as standard contractual clauses.

Data Security

We implement appropriate technical and organizational measures to protect personal data:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

Data Processing Activities

We maintain records of processing activities as required by GDPR, including:

• Purposes of processing
• Categories of data subjects and personal data
• Recipients of personal data
• Data retention periods
• Security measures implemented

Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children without parental consent.

Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe we have processed your personal data unlawfully.

Data Protection Officer

For questions about data processing or to exercise your rights, contact:

Data Protection Officer
Trusted Plantsmen
2847 Oak Grove Avenue
Portland, OR 97202
Email: [email protected]
Phone: +1 (503) 555-0147

Updates to This Policy

We may update this GDPR compliance statement to reflect changes in our processing activities or legal requirements. Material changes will be communicated to affected individuals.

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